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More and more businesses are taking their products and services online to keep up with the demands of today’s consumers. As purchasing products online becomes faster and easier for shoppers, they also expect that those products be packaged and shipped in a timely manner. Unfortunately, for many businesses, this is the part of the supply chain that can get the most time-consuming. One way to remedy the situation is to hire an e-commerce fulfillment service so that you can focus on the more important parts of your growing business.
Here are some advantages for having an order fulfillment partner for your e-commerce business.
It is easier to maintain customers compared to finding new ones. Studies show that companies lose approximately $62 billion annually because of poor customer service. Presently, with stiff competition on the market, customer service is one way e-commerce businesses can differentiate themselves.
Most order fulfillment companies provide 24/7 support through phone or email, leading to easy returns, refunds, and exchanges. Also, an order fulfillment partner can give you guaranteed delivery dates or same-day delivery options. Again, this works to enhance their customer experience.
When you run your own warehouse operation, every expense is yours. When you use a third party, many expenses become shared among all the customers using the facility – including labor, rent, equipment, utilities and other overhead. Plus, you save yourself from the responsibility of hiring, training and managing warehouse employees.
An order fulfillment company can help you to integrate all of your ecommerce platforms for a stress free solution. Instead of figuring out how to integrate each individual system yourself and having to manage that which might require extra IT help, you can hand this over to an experienced order fulfillment company that can help you integrate all your systems.
Having the pros help you out not only ensures that your system is set up right but frees up your time and money to focus on growing your business.
Let’s face it, you’re not looking to be a fulfillment expert, you’re trying to run a business! By outsourcing your storage, packing, and shipping to an experienced and reputable fulfillment center, you gain the experience of their employees as well as their software and equipment. They know the business like the back of their hand and are in the trenches every day, sometimes around the clock. By partnering with a fulfillment services provider, your fulfillment process can become seamless.
Going international can be a huge hassle and it’s not just getting your product to your customer that’s the tough part, it’s all the paperwork that goes with it too.
According to Shopify, “One of the bottlenecks of growing internationally is dealing with global fulfillment. Few people in the world want to take care of documentation, customs, duties, and other issues that may occur when dealing with overseas sales.”
By teaming up with an order fulfillment company that has experience and knows the lay of the land, you can minimize the headache and hassle to going international.
Order fulfillment companies can help you put more time and energy into your company. They will have the experience and manpower needed to handle a sudden flux in your sales, and they can save you money in the long run.
Angetion provides one-stop ordering fulfillment solutions, including product procurement, quality inspection, warehousing, pick-up packaging and global transportation from China to the world. If you have any need for order fulfillment company, please kindly contact us.